Items bought from naedsart can be returned within 14 days of receipt of shipment in most cases. During this period, you can examine it just like you would when you buy something in a physical store. The product must be in the same condition that you receive it and undamaged in any way (unless it has arrived damaged). You are allowed to take the product out of its packaging.
If you decide to return the items, you’ll need to let me know by sending an e-mail to [email protected] or by filling out the contact form on my store.
Please note that you must send the items back within 14 days of informing me.
Processing your return
After I receive your return shipment, I will inspect the returned item(s) and start processing your refund. The money will be refunded to the original payment method you’ve used during the purchase, unless you prefer otherwise. The refund will be paid within 7 days. You will have to cover the return shipping costs yourself.
In case of prints that have arrived damaged, I also offer a free replacement as opposed to a return.